Every question we've been asked, in plain English.

Yes. One click from the dashboard. Your current draw's tickets stay valid until the draw runs, no new charges happen, and we send you a final receipt. No retention walls, no win-back emails, no "are you sure?" guilt screens.

Yes. Hit pause from the dashboard and your card stops being charged. Resume any time before the next draw opens. We don't mark your account as "lapsed", we don't send "come back!" emails, and you don't have to re-sign-up.

Between one and five. The cap is hard and the same for everyone. No priority queues, no premium tiers, no bonus tickets for sharing.

Through Stripe. On the day you subscribe, you're charged for the current draw, so your tickets are in straight away. After that, the card is charged again on the day each new competition opens, so you're always paid up before the draw runs. We never store the card number; Stripe does.

The draw runs the moment the last ticket sells. The winning number comes from the drand public randomness beacon, on a round we commit to in advance. Everyone who entered gets an email within minutes with the result and a link to the public receipt.

The draw doesn't happen. The cap is hard. If there aren't enough tickets sold, no winner is drawn that month. Subscribers stay subscribed and roll into the next draw.

When the draw fills, we lock in a future round of the drand public randomness beacon (run by Cloudflare, the EPFL university and others) and publish which round before that round exists. When it is released it is signed and was impossible to predict. We run a published formula on it to get a number between 1 and the cap, and whichever ticket holds that number wins. We can't influence it, and anyone can re-check the whole thing afterwards on the public receipt.

Usually within minutes. The committed drand round publishes on a fixed schedule, our system picks it up, and the result email goes out the same hour. The full timing is published on the public receipt for that draw.

A real person calls within hours. We sort the paperwork (V5C, insurance, MOT, road tax). The campervan is MOT'd, insured for collection, photographed inside and out, and you have it in your hands within ten working days. Collected from a Campervan Dealership, or delivered on a covered transporter to your driveway, free of charge.

Yes. Winners can be named (default: first name + city, e.g. "Sarah, Bristol"), anonymised ("Winner, Bristol"), or decline photo publication of themselves entirely. The campervan and the drand round that decided the draw are always published. That's the public receipt. We never publish full names, addresses, or contact details.

No. Winners aren't required to do any social posts, interviews, or photos beyond the standard handover photos for the public receipt. You can decline to be in those.

Six published lines: campervan purchase, charity donation, Stripe processing, prize insurance, platform & hosting, team & operations. The full breakdown is on the Where £10 goes section.

No. £10 per ticket is the only thing you pay. No platform fee, no service charge, no "booking fee", no postage. The cost lines above are paid out of the £10. They're not added on top.

Because the pool is small (typically 7,500 entries vs 400,000+ on a typical UK comp). For the same £ spend, our odds are around 2× better than a typical UK competition. We earn less per draw than a high-volume site would. By design.

We rotate through ten UK partners. Every partner gets a turn over time. The partner for any given draw is set in advance and shown on the current draw page.

No, by design. Subscriber voting would bias toward big-name charities and squeeze out the smaller niche partners we love. Rotation guarantees every partner gets a turn.

Every donation generates a receipt from the charity directly. We publish the receipt or thank-you on the charity rotation page within the same week. Nothing on trust. We publish the proof.

It's a UK prize competition, not gambling. There's a skill question on entry (legal requirement under UK law), a free postal entry route, a hard entry cap, and a published cost model. We comply with all UK Gambling Commission guidance for prize draws.

Analogue Media Limited, based in Bath, Somerset, UK. Companies House #15991972. Real company, real address, real people. We're not offshore, we're not faceless. Our address is on every legal page.

Two steps. Fill in the online request form with your name, address, email, date of birth, the competition you want to enter, and your skill answer. You'll get a personalised entry sheet with a unique reference number. Print it, sign and date it by hand in blue or black ink, and post it to our Bath address with the reference number on the back of the envelope. We process entries every Friday. One postal entry per person per competition, and the same five-per-person ticket cap applies whether you pay or post. Full rules, address, and rejection reasons are on the Free Postal Entry page.

Email hello@campervan.win and a real person will reply, usually the same day. We don't run a ticket-system that buries replies. If you've got a question we haven't answered, it'll probably end up on this page next.