The fastest way to reach us is by email at Policies@campervan.win. We aim to respond to all enquiries as quickly as we reasonably can.
To help us deal with your enquiry as quickly as possible, please include:
- Your full name
- The email address you used when entering (if different from the one you are contacting us from)
- Your order number or entry reference (if you have one)
- A clear description of your question or issue
The more detail you can provide upfront, the faster we can help.
Write to us
If you prefer to write, you can send correspondence to:
Campervan.Win
Analogue Media Trinity Church 14A Queen Square Bath, BA1 2HN United Kingdom
Please note that postal correspondence will take longer to process than email. If your enquiry is time-sensitive (for example, relating to an upcoming draw), we recommend emailing instead.
Common questions
Before getting in touch, you might find the answer you need on one of these pages:
- Postal Entry — full instructions on how to enter competitions for free by post
- Delivery & Handover — what happens after you win, including verification and prize collection
- Terms of Service — competition rules, eligibility requirements, and entry conditions
- Privacy Policy — how we collect, use, and protect your personal data
- Cookie Settings — manage your cookie preferences
Competition-specific questions
Each competition page on the website includes full details of the prize, entry options, closing date, and draw date. If your question is about a specific competition, check the competition page first as the answer may already be there.
Complaints
We take all feedback seriously. If you are unhappy with any aspect of our service, please email Policies@campervan.win with the subject line "Complaint" and a clear description of the issue. We aim to acknowledge complaints promptly and to work towards resolving them as quickly as possible.
If you feel your complaint has not been resolved satisfactorily, our Terms of Service set out the next steps available to you.
Press and partnerships
For press enquiries, partnership opportunities, or anything that does not relate to a specific competition entry, please email Policies@campervan.win and we will route your message to the right team.
Social media
You can also find us on social media. While we do our best to respond to messages on social platforms, email remains the fastest and most reliable way to reach us for anything related to your entry or account.
Data protection enquiries
For questions specifically about your personal data, your privacy rights, or our data practices, please email Policies@campervan.win. Full details of how we handle personal data are in our Privacy Policy.
Who we are
Campervan.win is a trading name of Analogue.media. The website is operated by Analogue Media Limited (Company number 15991972), registered office 86-90 Paul Street, London, England, EC2A 4NE.
A contact form will be added here soon.