GET IN TOUCH

To help us deal with your enquiry as quickly as possible, please include:

• Your full name
• The email address you used when entering (if different from the one you are contacting us from)
• Your order number or entry reference (if you have one)
• A clear description of your question or issue

The more detail you can provide upfront, the faster we can help.
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Write to us
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If you prefer to write, you can send correspondence to:
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Campervan.Win

‍Analogue Media
Trinity Church
14A Queen SquareBath,
BA1 2HN
United Kingdom
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Please note that postal correspondence will take longer to process than email. If your enquiry is time-sensitive (for example, relating to an upcoming draw), we recommend emailing instead.
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Common questions
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Before getting in touch, you might find the answer you need on one of these pages:

• Postal Entry - full instructions on how to enter competitions for free by post
• Delivery & Handover - what happens after you win, including verification and prize collection
• Terms of Service - competition rules, eligibility requirements, and entry conditions
• Privacy Policy - how we collect, use, and protect your personal data
• Cookie Settings - manage your cookie preferences

Competition-specific questions
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Each competition page on the website includes full details of the prize, entry options, closing date, and draw date. If your question is about a specific competition, check the competition page first as the answer may already be there.
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Complaints
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We take all feedback seriously. If you are unhappy with any aspect of our service, please email hello@campervan.win with the subject line "Complaint" and a clear description of the issue. We will acknowledge your complaint within 48 hours and aim to resolve it as quickly as possible.
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If you feel your complaint has not been resolved satisfactorily, our Terms of Service set out the next steps available to you.
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Press and partnerships
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For press enquiries, partnership opportunities, or anything that does not relate to a specific competition entry, please email partnerships@campervan.win.
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Social media
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You can also find us on social media. While we do our best to respond to messages on social platforms, email remains the fastest and most reliable way to reach us for anything related to your entry or account.
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Data protection enquiries
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For questions specifically about your personal data, your privacy rights, or our data practices, please email policies@campervan.win. Full details of how we handle personal data are in our Privacy Policy.

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